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ENAER`s Repair Station is a high level technical
entity having the capability of performing major
maintenance on BOEING 737-200, 737-300, and 737-500,
for which it specifically counts on FAA, DNA,
and DGAC certifications from Chile, Venezuela,
Mexico and Uruguay allowing it to have air companies
such as LAN Chile, Avant Airlines, Aerolíneas
Argentinas, Pluna, Rutaca, Sky airlines and the
Leasing Company Pegasus from USA as permanent
clients. To this, the capability of performing
avionics modifications such as TCAS, ATC, GGPWS,
and GPS on BOEING 737-200 should be added.
To obtain the capability above mentioned, The company has being permanently investing to optimize
the support tools and equipment necessary for
the activity, among which the paint shop is prominent,
giving it significant coverage when a major, integral
maintenance solution is searched for, where the
quality jobs, the transparent processes, and the
customer satisfaction are privileged, keeping
always in mind the most precious good of any air
company: flight safety.
ENAER offers a unique cost-effectiveness ratio
to our potential customers, since we are committed
to build a relationship generating value for our
users in terms of agile contact, quick response,
operating effectiveness, and low labor cost.
Finally, we would like to highlight some aspects
making the difference in favor of ENAER as Repair
Station, which should be taken into account at
the moment of making decisions:
1. QUALITY
ENAER`s quality is based on the system ISO 9001:2000 SAE AS 9100B:2004, being permanently audited by FAA, Boeing and Embraer, among others.
A demonstration of ENAER`s quality standards is
the fact that The company has been appointed by
EMBRAER as the vendor of the year, thanks to the
quality of its products.
The Repair Station is subject to ENAER`s quality
standards, being its processes, personnel, materials,
and vendors permanently audited. The above allows
the works performed at the Repair Station to be
of high quality, with no complaints from its customers
for the last three years.
2. CAPABILITY
The technical capability of ENAER`s staff is very
high, 65% of the same has an effective aeronautical
license, and 100% has attended formal courses
on Boeing 737-200/300/500 material.
As a result of the high level as reached by ENAER
in the manufacturing of parts and pieces, it currently
manufactures structural parts for those Aircraft
being inspected, thus allowing the operator to
lower the costs and the turn around time. ENAER
is the only repair shop in Chile having such manufacturing
capability.
3. TRANSPARENCY
According to the corporate policy of fully transparent
processes, the technical representatives of the
customers sending their Aircraft to ENAER for
repair are located at the hangar, very close to
the airplane, and count on all the information
related to man-hours, materials, and works on
line with The companys systems, so the customer
is sharing the information with the Repair Station
management, thus avoiding undue or excessive charges.
4. FLEXIBILITY
Aware of the specific needs of its customers,
ENAER conforms to their requirements, and is able
to generate several alternative work quotes, at
the same time that, during the operation, every
step aimed at meeting the additional requirements
as posed by the customers is taken.
5. COSTS
Experience and responsibility have allowed ENAER
to make very accurate initial estimations of costs
in man-hours or quotations. Usually, they do not
show variations, and when they do, slightly differ
from the initial estimations.
6. EXPERIENCE
Thanks to its trajectory and logistic support,
ENAER is able, at a very competitive price, to
emerge as an alternative of major maintenance,
which will fully comply with the delivery dates,
shortening the turn around time with a quality
difficult to surpass. For this purpose, and as
a signal of confidence, contractual mechanisms
protecting our customers are offered in relation
to potential delays.
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