July 23, 2008
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1.Maintenance
   

 

Commercial aircraft

ENAER`s Repair Station is a high level technical entity having the capability of performing major maintenance on BOEING 737-200, 737-300, and 737-500, for which it specifically counts on FAA, DNA, and DGAC certifications from Chile, Venezuela, Mexico and Uruguay allowing it to have air companies such as LAN Chile, Avant Airlines, Aerolíneas Argentinas, Pluna, Rutaca, Sky airlines and the Leasing Company Pegasus from USA as permanent clients. To this, the capability of performing avionics modifications such as TCAS, ATC, GGPWS, and GPS on BOEING 737-200 should be added.

To obtain the capability above mentioned, The company has being permanently investing to optimize the support tools and equipment necessary for the activity, among which the paint shop is prominent, giving it significant coverage when a major, integral maintenance solution is searched for, where the quality jobs, the transparent processes, and the customer satisfaction are privileged, keeping always in mind the most precious good of any air company: flight safety.

ENAER offers a unique cost-effectiveness ratio to our potential customers, since we are committed to build a relationship generating value for our users in terms of agile contact, quick response, operating effectiveness, and low labor cost.

Finally, we would like to highlight some aspects making the difference in favor of ENAER as Repair Station, which should be taken into account at the moment of making decisions:

1. QUALITY

ENAER`s quality is based on the system ISO 9001:2000 SAE AS 9100B:2004, being permanently audited by FAA, Boeing and Embraer, among others.

A demonstration of ENAER`s quality standards is the fact that The company has been appointed by EMBRAER as the vendor of the year, thanks to the quality of its products.

The Repair Station is subject to ENAER`s quality standards, being its processes, personnel, materials, and vendors permanently audited. The above allows the works performed at the Repair Station to be of high quality, with no complaints from its customers for the last three years.

2. CAPABILITY

The technical capability of ENAER`s staff is very high, 65% of the same has an effective aeronautical license, and 100% has attended formal courses on Boeing 737-200/300/500 material.

As a result of the high level as reached by ENAER in the manufacturing of parts and pieces, it currently manufactures structural parts for those Aircraft being inspected, thus allowing the operator to lower the costs and the turn around time. ENAER is the only repair shop in Chile having such manufacturing capability.

3. TRANSPARENCY

According to the corporate policy of fully transparent processes, the technical representatives of the customers sending their Aircraft to ENAER for repair are located at the hangar, very close to the airplane, and count on all the information related to man-hours, materials, and works on line with The company’s systems, so the customer is sharing the information with the Repair Station management, thus avoiding undue or excessive charges.

4. FLEXIBILITY

Aware of the specific needs of its customers, ENAER conforms to their requirements, and is able to generate several alternative work quotes, at the same time that, during the operation, every step aimed at meeting the additional requirements as posed by the customers is taken.

5. COSTS

Experience and responsibility have allowed ENAER to make very accurate initial estimations of costs in man-hours or quotations. Usually, they do not show variations, and when they do, slightly differ from the initial estimations.

6. EXPERIENCE

Thanks to its trajectory and logistic support, ENAER is able, at a very competitive price, to emerge as an alternative of major maintenance, which will fully comply with the delivery dates, shortening the turn around time with a quality difficult to surpass. For this purpose, and as a signal of confidence, contractual mechanisms protecting our customers are offered in relation to potential delays.

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Commercial aircraft
  Maintenance
  Painting and stripping
  Avionics
  Interior refurbishing
  Repairing with composite materials
  Non-destructive inspections (NDI)
  Quality assurance
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